Overview of the C.A.R.L. Lettings Management System


The residential and property management software was designed in conjunction with I.T. specialists and lettings professionals with vast working knowledge of the market.

The system encompasses five key areas — management, accounting, administration, compliance and marketing — allowing you to manage the entire lettings process from the initial instruction to the end of a tenancy.

In addition to the leading software package, we have a dedicated training and support team to offer professional advice and assistance on the C.A.R.L. software.


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C.A.R.L. Features

  • Documentation included which can be edited and customised through the Template Manager
  • Password protected, manage user permissions
  • Multi-property portfolio management, multi-company and Scottish switch
  • Upload properties to portals, create window displays and print property lists
  • Add property photographs, advertising text and virtual tours to individual properties
  • Full key tracking log
  • Send let / unlet board instructions to contractors
  • Individual property accounts, viewing, visits and advertising tracking / logging
  • Record property compliance, service contracts and proeprty insurance
  • Prospective tenants, Right-to-Reside, tenant / guarantor application forms and referencing
  • Private, student, HMO and company tenancies
  • Add tenant photographs, create invoices, produce notices, print / export the account and create move-in and -out letters
  • Repair logging, contractor worksheets, partial contractor payments and multi-property charges
  • Track all paid and unpaid contractor invoices
  • Comprehensive search facility for property compliance, tenant rent, renewals and visits, landlord licensing and much more
  • Generate landlord / contractor statements, create, copy and Email statements
  • Add multiple landlords, split payments and link landlords' property statements
  • Automatic fee charges and regular debit payments - set the minimum / maximum payments to landlords
  • Single and bulk rent entry, rent invoicing and rent summary
  • Payments by BACS, clear cheque payments / receipts, view payments made in and out of the rent account through the bank daybook
  • Overseas landlords' tax deductions with quarterly and annual returns
  • Annual landlord statements and UK owners tax return
  • Rent account balancing and statement reconciliation
  • Money held summary, deposit account summary, audit trails, agent analysis reports and VAT reports
  • In-built diary, recurring task reminders and QuickNote facility
  • Send documents via Email, create mailing lists and labels